About Us:

Without careful consideration today, tomorrow’s pensions don’t exist.

That’s where Isio comes in, giving our clients the advice and support they need to deliver better outcomes and financial wellbeing for their members in the decades to come.

Isio provides full-service pensions consultancy to over 1000 clients, from third-party administration through to actuarial expertise, investment advice and advising clients on providing the best possible reward and benefits packages for their employees. Isio launched in March 2020 out of KPMG UK’s pensions practice and has grown to over 1000 people working across 10 offices throughout the UK.

Careers at Isio

We’re a people first business, so we want to make sure that you are supported to reach your career goals, whatever they may be. We’ll support you with studying, be flexible around family life and enable you to give back to the community through paid volunteering days.

We aim to create an environment where you can succeed in a role which makes the most of your existing skills and develops new ones.

We are committed to equality, diversity and inclusion – bringing your whole self to work every day. We have hubs across the UK and many of our roles are flexible in location to help create a work-life balance that works for you.

We are keen to support those starting their career at Isio with building a strong foundation for success – Isio will provide a great experience working alongside experienced professionals. You will have the opportunity to help fulfil our purpose of creating better outcomes for our clients, their members and society by empowering and developing our people.

Isio is growing at a fast and exciting pace. Starting your career at Isio will be a great balance of working with experts in their field within an innovative organisation that is looking to drive positive and innovative change in its sector.

Graduates at Isio have acknowledged their positive experience, as shown by our ranking as the Top Employer for Graduates to work for in Consulting according to the Job Crowd 2023 rankings.

Programme: Pensions Administration – Graduate Programme – 2025

Qualifications you’ll work towards (optional): Pensions Management Institute (PMI)

Location:  Belfast

Entry Requirements:

To apply for this role, you need to have completed an undergraduate degree or higher-level qualification by September 2025 and have achieved a 2.1 or higher. If you are in your final year of university study, we are looking for those on track to achieve this.

We are open to applications from those studying any subject. Studying the Pensions Management Institute qualification will require strong mathematical and communication skills.

You will need to have the right to work in the UK after you complete your university study.

Working in Pensions Administration at Isio

Pension schemes are part of the backbone of the UK savings industry – relied on by millions of people to provide a reliable and secure income in retirement.

Isio’s third-party pensions administration team is founded on excellence. We support our clients in providing the best possible experience for their employees and pension scheme members. We use powerful proprietary technology and our experienced teams to manage the operation of pension schemes effectively.

Pensions Administration is a key growth area for Isio, and this graduate role offers the opportunity to get more insight and build valuable experience of both technical pension’s knowledge and effective workplace skills.

From day one you will be part of our support team that provides a first-class customer service to pension scheme members.

You will be involved in providing the administration services to a portfolio of pension scheme clients that range in size.

You will be trained how to manage all day-to-day activities across your allocated client portfolio as well as helping to deliver reports and ad-hoc projects.

Your career will develop in line with your abilities and aspiration. Successful graduates will be supported in growing their responsibilities and progressing their career into management and leadership roles.

What you will be doing

During your initial months you will get the opportunity to develop analytical and problem-solving skills whilst working as part of a team. You will get to be involved with the work that we do for our clients including:

• Calculating individual member benefits.
• Drafting communications.
• Prioritising work to ensure delivery in accordance with client Service Level Agreements.
• Processing member and scheme events within targets ensuring compliance with internal standards and scheme and legislative rules.
• Sensitively and accurately assisting members with their queries to ensure we deliver a first-class service.
• Preparing cashflows and disinvestment requests to meet upcoming payments due from the scheme bank accounts.
• Participating in administration specific reports and projects.

What we are looking for in Graduates in our Pensions Administration team

You will get the opportunity to develop analytical and problem-solving skills whilst developing your interpersonal skills as part of a team in a professional environment. You will be involved from day one with the work that we do for our clients and members including:

• Calculating member benefits.
• Producing letters, emails and reports based on set templates as well as producing bespoke communications when required.
• Provision of first line call support.
• Prioritising work to ensure delivery in accordance with client Service Level Agreements.
• Processing member and scheme events within targets ensuring compliance with internal standards and scheme and legislative rules.
• Sensitively and accurately assisting members with their queries to ensure we deliver a first-class service.
• Participating in administration specific reports and projects.

Pensions Management Institute (PMI)

A key benefit of our programme is the option to obtain a Pension Management Institute (PMI) qualification. This qualification carries a number of benefits which include:

• Widespread Recognition: PMI is a globally recognised benchmark for pensions professionals, providing an opportunity to gain a competitive edge in the market.
• Salary: Subject to meeting an acceptable level of performance in the office, you will be eligible for a salary increase following each exam you pass.
• Study Leave: Dedicated days away from the office to allow you to focus and study toward upcoming exams.
• Knowledge: It equips you with deep insights and knowledge of pensions and employee benefits, developing your understanding of the industry.
• Career Progression: Achieving the PMI qualification demonstrates a dedication to a career within pensions, which can lead to growth and promotions within Isio.
• Professional Development: PMI includes continual professional development to stay updated with changes in the industry, ensuring your skills remain up to date and relevant.

Key attributes we are looking for in Industrial Placement students:

As a people first business personal attributes are just as important as academic qualifications. So, there’s a few things we’re looking for from our Graduates including:

• Excellent communication – the ability to communicate with people.
• Enthusiasm and motivation – a unwavering desire to provide an excellent customer service to our clients and members.
• Excellent time management – the ability to manage multiple tasks and deliver to deadlines.
• A great team worker – the ability to work as part of a team in a busy, fast-paced environment.

Demonstrated Commitment to our Core Purpose:

Power in Partnership: We work in partnership with our clients and each other – building open and trusted relationships. Working together allows us to deliver the best for our clients.

Future Focus: We want to push our industry forward by solving problems in better ways that benefit both our clients and society.

Strength in Difference: We work with diverse perspectives to find better solutions. Working with differences makes us stronger.

People First: We recognise that pensions is a people business. People are the source of Isio’s expertise, and it is people’s lives that we affect through our advice.

What we offer you

Isio is a people business, and we’re committed to helping you gain a hands-on experience and apply your current skills whilst helping you to develop new skills in a practical way. The variety of work that’ll be available to you will enable you to do this.

On top, we also offer:

• A competitive remuneration package.
• A defined contribution pension scheme
• Life insurance
• Healthcare benefits
• Income protection
• 25 days annual leave, plus bank holidays and two ‘Company’ days – a celebration day for you and an extra day over Christmas, and the option to purchase additional holidays.
• Corporate Social Responsibility (CSR) allowance
• Flexible working
• A flexible benefit package